The client must be able to sit, stand or walk without assistance.

 

The client must be alert enough to ride without being monitored.

 

The client may be accompanied by one rider (staff or family).

 

The client must not require any specialized equipment such as OXYGEN, HALOS, VENTILATORS, IMMOBILIZERS, IV's or PUMPS. If the driver arrives on scene and the client travels with any of the above, he or she will summon an Ambulance to make the transport. Clients transporting with portable Oxygen may do so as long as the tanks are secured to the chair.
 
The client may take two small bags or two average sized pieces of luggage with them. The driver will not transport furniture, plants, or large luggage. These items cannot be secured and could be a source of injury should an accident or sudden stop occur.

 

Transports are to be scheduled 24 Hours in advance. In situations where pre-schedule is not possible, the Dispatcher will ATTEMPT to work the transport into the days schedule.

 

The driver cannot transfer the client to or from the bed or the chair. The staff/family are responsible for moving/transferring the client.
 
The driver cannot attempt to take the client up or down stairs, steps, or drops. There must be a ramp, elevator, or level surface for safety.